Responsible for directing the Acute Rehabilitation Unit. The Manager is responsible for all aspects of departmental and program leadership and embraces a culture of customer-focused service and employee and patient safety. Administrative responsibilities include; annual work plan development, budget preparation, recruitment and retention of staff, performance reviews, and quality improvement programs, professional development programs for staff, and preparation and maintenance of regulatory requirements. The manager is responsible for communicating to all members of the healthcare and administrative teams. Works collaboratively with acute care managers, Care Coordinators, subacute settings to assure patients are placed appropriately throughout the organization for care needs. Works collaboratively with all therapy leadership to assure therapy needs are met throughout the organization.

EXEMPT

Supervises department personnel, performs annual performance reviews and adheres to the disciplinary process, when appropriate.

Responsible for the development and implementation of annual department operating and strategic goals, monitoring progress toward those goals and adjusting operations and strategies as indicated to meet them.

Responsible for the development and implementation of operating and capital budgeting, and monitors performance toward that budget and adjusts operations and strategies as necessary to meet the established budget.

Determines staffing needs and assigns staff in accordance with the staff plan. Meets staffing productivity standards set by the organization.

Approves staff work schedules and monitors work flow; participates in quality improvement activities to provide efficient and effective operations.

Responsible for the recruitment and retention of staff, meeting goals for staff satisfaction

Responsible for developing and implementing quality improvement initiatives; monitors progress and implements change in order to reach desired goals.

Maintains regulatory compliance requirements, such as CMS, OSHA, and CARF.

Provides for professional growth and development of staff by identifying needs and sponsoring training programs and encouraging other education and training.

Responsible for promoting a culture of patient and employee safety and monitors goals established, reporting on initiatives as required to the Quality and Safety Council.

Is a patient advocate; understands the guidelines found in the Patient Bill of Rights; assists patients whenever possible and is responsible for resolving patient complaints. Meets reporting standards, and patient / client satisfaction goals.

Maintains current knowledge of third-party reimbursement; develops programming to meet the insured requirements, and ensures accurate billing and coding.

Maintains current knowledge in documentation requirements and implements plans to assure that all staff is knowledgeable and able to meet these requirements.

Effectively maintains all required records for the department

Plans and leads staff meetings.

Serves as a resource for others.

Demonstrates the ability to be flexible, organized and function under stressful situations.

Treats patients and their families with respect and dignity. Identifies and addresses psychosocial, cultural, ethnic and religious/spiritual needs of patients and their families. Functions as liaison between administration, patients, physicians and other healthcare providers.

Manages and operates equipment safely and correctly. Maintains department cleanliness and safety. Complies with ongoing departmental inspections of equipment and physical space, makes recommendations regarding equipment utilization and needs.

Interacts professionally with patient/family and involves patient/family in the formation of the plan of care.

Consults other departments as appropriate to collaborate in patient care and performance improvement activities.

Develops and implements system of reviewing department charges, ensures that patient charges are accurate and entered on a timely basis.

Provides education to staff on performance improvement. Ability to plan and organize orientation and in-service training for department staff members, participates in guidance and educational programs.

Trains personnel utilizing on-the-job training for nursing and other hospital staff, as well as departmental staff.

Studies current trends and developments in rehabilitative medicine through current literature and professional society.

Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations.

Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict.

Maintains standards of professional society procedures and ethical behavior.

Represents the organization in a positive and professional manner.

Actively participates in performance improvement and continuous quality improvement (CQI) activities.

Coordinates efforts in meeting regulatory compliance, federal, state and local regulations and standards

Communicates and complies with the Benefis Health System Mission, Vision and Values as well as the focus statement of the department.

Complies with Benefis Health System Organization Policies and Procedures.

Complies with Health and Safety Standards and Guidelines.