Full-Time Days Patient Sleep Coordinator AdventHealth Tampa
Location Address:3100 East Fletcher Avenue Tampa, Florida 33613
Top Reasons to Work at AdventHealth Tampa
AdventHealth Pepin Heart Institute, known across the country for its advances in cardiovascular disease prevention, diagnosis, treatment and research.
Surgical Pioneers – the first in Tampa with the latest robotics in spine surgery
Building a brand new, six story surgical and patient care tower which will ensure state of the art medical and surgical car for generations to come
Awarded the Get With The Guidelines – Stroke GOLD Quality Achievement Award from the American Heart Association/American Stroke Association and have been recognized as a recipient of their Target: Stroke Honor Roll for our expertise in stroke care. We have also received certification by The Joint Commission in collaboration with the American Stroke Association as a Primary Stroke Center.
You Will Be Responsible For:
Serves as a seasoned scheduler providing scheduling service of sleep testing.
Reviews in detail and prepares patient visit paperwork in advance on a routine basis to ensure all requirements are completed to ensure a timely, accurate test is performed.
Responsible for ensuring accurate and complete scheduling, verification of benefits, pre-authorization, and pre-certification of sleep testing.
Works closely with the Sleep Center Supervisor/Manager and Director to resolve physician related problems or issues as needed.
Drives sleep patients efficiently through the Intake process and strives to fill customer of physician requests with minimal calls.
What You Will Need:
High School graduate or equivalent
Outstanding oral and written communication skills
Advanced computer skills (MS Windows / MS office, etc.)
Understanding of health insurance authorization processes
Familiarity with Sleep Disorder procedures, terminology and modality requirements
Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. Serves as the primary contact point for Physician offices and patients for coordination of referred sleep studies. Strives to meet the scheduling demands of referring physicians and provides a customer-service-based access point to engage the Sleep Services department. Ensures the timely and proper collection, documentation, usage and data entry of any information required to ensure payment for the procedure from the patient and/or, their insurance carrier. Proactively reviews all scheduled events in advance and serves as the Physician Office contact to resolve outstanding issues related to demographics, prescriptions, finance, patient history, clinical requirements, diagnosis coding, etc.
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.