Supervisory Medical Supply Technician (Sterile Processing)
Veterans Affairs, Veterans Health Administration
Location: Madison, Wisconsin
Internal Number: 616523700
OUR MISSION: To fulfill President Lincoln's promise - "To care for him who shall have borne the battle and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans? The Supervisory Medical Supply Technician (Sterile Processing) functions as a first-level supervisor responsible for the oversight of Sterile Processing Service (SPS) staff members who perform the functions of decontamination, High Level Disinfection (HLD), and sterilization of all critical and semi-critical Reusable Medical Equipment (RME). The supervisor oversees attendance and leave, including approval of sick and annual leave and vacation schedules. Informs higher level management of anticipated vacancies or increases in workload. Recommends promotions, reassignments, recognition of superior performance, retention or release of probationary employees, referring disciplinary problems to higher levels of management. Resolves informal complaints of employees and deals with union representatives on personnel matters. Provides technical supervision necessary for accomplishing the work of the organization unit. Responsible for the direct supervision of day-to-day operations in SPS, regardless of tour of duty, including reusable medical equipment (RME) reprocessing for all clinical services. Operationalizes the quality assurance program in daily practice in order to ensure that the right instrument, in the right condition, is in the right place, at the right time. In conjunction with the Educator, the Supervisor will be responsible for operational deployment of a comprehensive training program for all SPS staff. Communicate daily with customers in order to ensure open communication that results in uninterrupted and consistently accurate flow of necessary RME supplies for procedures. Plans work to be accomplished by subordinates, sets and adjusts short term priorities and prepares schedules for completion of work. Participates in Interview Panels and makes recommendations regarding hiring decisions. Provides recommendations regarding promotion and advancement of the Medical Supply Technicians on respective shifts. Finds ways to improve production or increase the quality of work directed, and assists in development of performance standards. Observes workers' performance, demonstrates and conducts work performance critiques. Provides informal feedback and evaluates employee performance. Resolves informal complaints and grievances. Develops work improvement plans, recommending personnel actions as necessary. Provides advice and counsel to workers related to technical work and administrative matters. Provides training to subordinates to fully comply with provisions of safety regulations. Makes operational decisions based upon findings, observations or problems presented by subordinate technicians and direct observation. Advises the Assistant Chief and Chief, SPS of problems in the organization's activities. Orients new employees to their duties. Recommends methods to improve the quality and productivity of the service. Work Schedule: Full-time; Monday - Friday, 11:00pm - 7:30am Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: PD000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.