Responsible for the performance of tasks related to project completion, including but not limited to, analysis, training, testing, documentation, problem resolution, and implementation of an application. Provides input and assists in developing project plans.
Gathers data for problem analysis, including interviews of relevant personnel.
Develops a strong understanding of assigned applications.
Analyzes documents, files, reports, and other application-related workflows.
Prepares flow charts, system test plan, reports, and upgrade requirements.
Documents existing procedures, change control process, and other operating characteristics.
Assists with the preparation of project requirements documents and design specifications, including implementation analysis and request for proposals.
Assists with the analysis of vendor proposals.
Designs new or improved systems, including reports.
Communicates effectively with other team members, end users, and supervisor.
Reports project progress and activity to IT management or delegate when required.
Assists with the planning, testing and documenting of application upgrades.
Maintains tables, master files, etc.
Prepares training materials and performs training for both user and operations personnel.
Assists with the assurance that the end users uphold security policies.
Provides support for specific applications, support requirements could be 24 hours per day and 7 days per week, dependent on application.
Assists in the preparation of user, systems and operations documentation.
Assists in the preparation of department policies, procedures and standards.
Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
*Relevant experience may be a combination of related work experience and degree obtained (Associate's Degree = 2 years; Bachelor's Degree = 4 years).
Epic Resolute Certification - Preferred
High School Diploma or Equivalent (GED)- (Required)
Minimum of 5 years-Relevant experience* (Required)
Certification(s) and License(s)
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.* Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
At Geisinger, our innovative ideas are inspired by the communities we serve – like our Fresh FoodFarmacy, a program that delivers life-saving healthy alternatives to patients with diabetes. With additional tools like our MyCode Community Health Initiative, one of the first health system genome sequencingprograms, and our new asthma app suite that we developed in partnership with AstraZeneca, it’s no wonder we’re ranked one of the Top 5 Most Innovative Healthcare Systems by Becker's Hospital Review. We continually work towards continuous improvement in a culture where everyone has a voice and firmly believe that better begins with all of us.Founded more than 100 years ago, Geisinger serves more than three million residents throughout central, south-central and northeastern Pennsylvania and southern New Jersey. Our physician-led system is comprised of 30,000 employees, including 1,600 employed physicians, and consists of 13... hospital campuses, the Geisinger Health Plan, Geisinger Commonwealth School of Medicine and two research centers. What you do at Geisinger shapes the future of health and improves lives – for our patients, communities, and you.