We are looking for a dedicated and driven individual to join our team as an IT PMO Manager helping to lead our teams through agile and digital transformation. Responsibilities include managing day-to-day activities within the PMO, guidance on policies and processes, oversight of project management staff and collaboration with other department leaders to effectively develop and deliver projects that meet commitments and support goal achievement. To be successful in this role, you should demonstrate strong leadership and communication skills, be well organized and able to work under pressure.
Team Leadership : Provide direction and day to day leadership to a team of employees. Develop and maintain high performing and engaged employees through effective hiring, coaching, and talent management processes. Foster a collaborative and success-oriented environment where team members are empowered and accountable.
Demand Management : Influence and implement a demand management strategy to effectively forecast, plan and manage the demand based on business need, priority, scope, cost, and skills. Prioritize requests to ensure highest value work is delivered first. D evelop sourcing strategies to fill identified skill gaps, evaluating internal versus external resources when considering cost, expertise, and project timeline.
High Quality Delivery: Contribute to fulfillment of organizational strategies and objectives by overseeing delivery of multiple technology projects, ensuring solutions meet budget and deadline commitments and are high quality, cost effective and implemented in a sustainable manner.Continuously work with the team to assess and improve the health of projects.
Contribute to project planning discussions and development of project cost-benefit analysis and value assessment.Identify technology or business areas that are key contributors or have dependencies on project outcome. Manage escalated communications, decisions, risks and issues to IT and business leaders in a timely manner so overall project schedule is not impacted.Perform project financial reviews to ensure PMs are managing financials in accordance with sound financial principles. As necessary, manage project or program budgets.
Agile Transformation : Be an active leader in our ongoing agile transformation, supporting the concepts, tools and mindset of agile delivery. Evangelize agile and promote organizational understanding of agile roles. Lead and coach teams and individuals to transition from waterfall to Agile .
Best Practices and Continuous Improvement : Incorporate industry best practices for services provided to deliver operational excellence. Ensure compliance with IT PMO standards, practices and methodologies. Actively champion and contribute to the continuous improvement of project management best practices, using innovative ideas to increase effectiveness of the overall IT PMO.
Performance Measurement : Manage results through metric driven goals and objectives. Define, track and measure overall department performance and metrics, identifying opportunities to gain efficiencies. Complete and distribute reports, models, status updates, statistics, etc., to leadership as required. Provide proper escalation to leadership for issues as necessary. Measure client service levels through performance scorecards and feedback sessions with key business partners.
Communication and Change Management : Facilitate effective communication between customers, support and delivery teams.Support change management needs of teams to ensure user readiness at time of release.Monitor external and internal customer feedback to measure performance and identify best practices to drive process improvement. Proactively lead through organizational change to help employees transition from current state to future state and to achieve the required business results. Lead by example and model positive behaviors.
Financial Planning : Participate in annual budget and planning process for assigned organization, technical assets and related projects. Participate in the prioritization and planning of technology solutions to meet and maximize the annual investment budget. Collaborate with teams across the business and with vendor partners to effectively and accurately estimate work effort and associated costs for deliverables. Manage to the yearly department budget.
Vendor Management : Responsible for managing interactions with suppliers of hardware, software, and services. Includes identifying potential solutions and problem management, as well as assisting with negotiations and ownership of contracts.
Bachelors degree or an equivalent combination of experience, education and training
5-7 years of IT project management experience, working on a variety of projects varying in size, budget and complexity
Experience delivering results in an agile delivery environment, either directly or indirectly
Leadership experience with increasing levels of accountability
Strong leadership, coaching and mentoring skills
Excellent oral, written, and interpersonal communication and presentation skills
Strong customer orientation and responsiveness
End to end understanding of full IT and software development lifecycle
Ability to work with a range of technical staff, operational partners and architects to develop joint solutions
Problem solving facilitation groups with varying needs and priorities. Must be able to find creative ways to influence others to accomplish objectives in a timely manner
Proven ability to multi-task and prioritize work, demonstrating flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change
Together with the University of Minnesota and University of Minnesota Physicians we have created M Health Fairview. M Health Fairview is the newly expanded collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The healthcare system combines the best of academic and community medicine — expanding access to world-class, breakthrough care through our 10 hospitals and 60 clinics.
Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 10 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area.
Its broad continuum also includes 60 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider netwo...rk and health insurer PreferredOne. In partnership with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.