The Epic Application Analyst II primary responsibility is to configure and provide intermediate functional and technical support for the specific application or set of applications to a variety of business and clinical users. The Epic Application Analyst II must collaborate with end users to understand the workflow and its interdependencies and make corrective adjustments or enhancements. Serve as the central point of communication for a variety of users and will coordinate all activities on behalf of the IS organization. Assists with the analysis, recommendations for corrective actions and resolution of problems within the software application, and provides support for normal maintenance of upgrades and system maintenance.
The ideal candidate will have knowledge of end user workflows with an understanding of the inputs/outputs from an end user and patient perspective, ability to work well in team environments and facilitate integrated meetings, and demonstrates customer-oriented service excellence principles. The Epic Application Analyst II must be self-motivated with the ability to identify and resolve issues, advance personal knowledge, execute complex tasks through organization and details driven approach, and demonstrates excellent interpersonal communication skills, among facility customers and team members.
Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!