Job Summary The Server Engineer II designs, develops, tests, modifies and documents server solutions, the application of system analysis techniques and procedures, perform regular maintenance duties, support incident and request intake, problem root cause analysis, troubleshooting, resolution and documentation of issues and project task.In addition, the Server Engineer II provides guidance, mentoring, training and participates in a support on-call rotation facilitating off-hour work functions in support of incidents, upgrades, patches, and project task fulfillment.
Monitors server performance, virtualization performance and provides utilization projections. Monitors backup system performance and reliability. Monitors messaging performance and performs troubleshooting of errors. Performs diagnostic analysis, preventive maintenance, and troubleshooting of networks and servers. Identifies inefficiencies in deployment/build process and provides solutions. Server setup, installation and configuration. Configures and maintains HA configurations of various types. Defines the hosts in the backup system and establishes schedules. Allocates Servers based on application needs using the appropriate protocols and tiers. Server capacity planning, forecasts server growth, consults vendors, plans and executes server installation. Collaborates with programmers and database administrators to optimize server performance. Restores and recovers data from the backup system as requested.
Uses communication skills to listen to, identify & address customer needs while building a relationship and rapport with customers. Builds positive working relationships with team members, managers & all departments. Prioritizes and responds promptly based on severity levels to needs of the customer. Proactively or timely recognizes opportunities for service recovery and acts to resolve issues.
Consistently lives out the commitment to the HonorHealth tenets of service excellence as illustrated in daily interactions with staff, faculty, physicians, patients, their families and others outside of HonorHealth: Customer Centered, Service Focused, Quality Driven, Resource Wise, Growth Oriented Maintains a professional appearance for both themselves and their work environment.
Completes IT Governance & IT project job assignments to ensure achievement of established project milestones
Internal Number: 2018-13822
Let’s transform healthcare together.
Every day, we bring patients convenient, coordinated access to healthcare while providing meaningful service to our community.
Join us and you will:
Develop professionally and achieve your career goals
Enrich your life with a focus on wellness
Enjoy a compassionate, caring culture with outreach to our local communities
Support the well-being of you and your family with a diverse portfolio of benefits
Welcome to HonorHealth.
We are a non-profit, local healthcare organization known for community service and outstanding medical quality. Our organization encompasses five acute care hospitals with approximately 10,500 employees and 3,100 volunteers, urgent care centers, clinical research, medical education, an inpatient rehabilitation hospital, an Accountable Care Organization, two foundations, and extensive community services.