MANAGER OF CLINICAL EXCELLENCE AND PERFORMANCE IMPROVEMENT - CERMAK Job Number: 00121634
Job Posting : May 14, 2018, 6:43:04 PM Closing Date : May 29, 2018, 4:59:00 AM Full-time
Posting Salary : COMPETITIVE SALARY
Organization: Health and Hospital Systems
Location / Department: Cermak Health Services
The Manager of Clinical Excellence & Performance Improvement, Cermak is responsible for identifying and analyzing patient safety events, facilitating performance improvement activities, and ensuring compliance with accreditation standards. Serves as a resource on quality and patient safety matters. Implements quality, patient safety, and regulatory standards in all clinical areas through education, facilitation, and coaching. The Manager Clinical Excellence & Performance Improvement, Cermak will have direct involvement in improving the quality and safety of care through risk assessment and quality improvement techniques.
This position is exempt from Career Service under the CCHHS Personnel Rules
Bachelor's degree from an accredited college or university ( Must provideoriginal transcripts at time of interview )
Licensed Registered Professional Nurse in the State of Illinois ( Must provide proof at time of interview )
Two (2) years of healthcare experience in the field of Quality and Patient Safety or Correctional Health is required
Two (2) years of supervisory or managerial experience is required
Two (2) years of clinical nursing experience is required
Intermediate proficiency with Microsoft Office (Work, PowerPoint, Excel) isrequired
Masters' degree in Business or a health care related field
Certification in healthcare quality and/or patient safety
Project management experience
Working knowledge of Joint Commission, Centers for Medicare and Medicaid Services (CMS), Agency for Healthcare Research and Quality (AHRQ), National Quality Forum (NQF), and Institute for Healthcare Improvement (IHI)
Knowledge of Lean concepts
Knowledge, Skills, Abilities and Other Characteristics
Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups
Must always demonstrate respect and collaboration in team activities and be able to demonstrate a record of such achievement
Ability to multi-task, prioritize, plan and organize projects and tasks while meeting deadlines
Demonstrate analytical and organizational problem solving, critical thinking, and conflict management/resolution
Ability to prioritize, plan and organize projects and tasks
Ability to function autonomously and as a team member in a multidisciplinary team
Ability to manage critical situations and carry out responsibilities in a professional manner at all times.
When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service.
To take advantage of this preference a Veteran must :
Meet the minimum qualifications for the position.
Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question,
The Cook County Health & Hospitals System’s mission is to deliver integrated health services with dignity and respect regardless of a patient’s ability to pay; foster partnerships with other health providers and communities to enhance the health of the public; and advocate for policies that promote the physical, mental and social wellbeing of the people of Cook County.
CCHHS is comprised of two hospitals, John H. Stroger, Jr. Hospital and Provident Hospital, a robust network of more than a dozen community health centers, the Ruth M. Rothstein CORE Center, the Community Triage Center, the Cook County Department of Public Health, Cermak Health Services, which provides health care to individuals at the Cook County Jail and the Juvenile Temporary Detention Center, and CountyCare, a Medicaid managed care health plan.
The system cares for more than 300,000 patients each year and its physicians are experts in their fields, committed to providing their patients with comprehensive, compassionate and cutting-edge care. Today, CCHHS is transforming the provision of health care in Cook County by promoting community-based primary and preventive care, growing an innovative, collaborative health plan and enhancing the patient experience.